Session 16 – Communication with Impaired Clients

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Name*
1. Mrs. Jones has dementia. She cannot tell you when or where she hurts. How can you tell if she is in pain?*
2. When using appropriate touch to soothe a client what is important to remember?*
3. When using the ALOHA method for communicating, what does the O stand for?*
4. What is something you can do if a person who is hard of hearing is having trouble understanding you?*
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4. What is something you can do if a person who is hard of hearing is having trouble understanding you?*
5. What's the most helpful thing you can do if a family member of a client is angry and starts trying to argue with you?*
6. Annie has Alzheimer's disease and is very agitated because she thinks she needs to pick up her now grown children from school. What should you do?*
7. You run into your client's cousin at the grocery store and she asks you to tell her how your client is doing. How should you answer?*
8. What does cognitively impaired mean?*
9. How should you communicate with impaired individuals?*
10. Your client tells you her son has been squeezing her arm really hard when he comes and visits her. She asks you not to tell anyone because she doesn't want him to get into trouble. What should you do?*
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