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Session 6 – Difficult Situations and Behaviors

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1. Reacting in the wrong way to a client's difficult behavior may results in your being fired or even legal action by the client or the client's family.*

a. True.

b. False.

2. Underlying causes for challenging behaviors include:*

a. Cognitive (thinking) problems.

b. Illness.

c. Reaction to medication.

d. Personality disorders.

e. All of these things.

3. Which of the following is true regarding challenging behavior?*

a. It cannot be treated with medication.

b. It may be caused by an underlying medical condition.

c. It is usually linked to a brain disease.

4. Which of the following actions will help when dealing with an aggressive client?*

a. Keeping your own temper under control.

b. Confronting him to get him to stop his behavior.

c. Giving him a cup of coffee to help him relax.

d. Restraining him to protect him from injuring someone.

5. A client decides to leave his house on a walk and you are not able to stop him. What is the best course of action?*

a. Call 911 immediately.

b. Follow him and then try to guide him back to the house.

c. Physically restrain him from leaving.

d. Take him by the arm and lead him back to the house.

6. What is most noticeable when you communicate with someone?*

a. The words you speak and their meaning.

b. Your body language and tone of voice.

c. Maintaining direct eye contact.

d. The tone and volume of your voice.

7. Which of the following statements is true?*

a. People who behave violently when young tend to remain violent as they age.

b. People who used to behave violently tend to mellow with age.

c. A person who was violent when young will become increasingly violent as they age.

d. Violent behavior only occurs in young people.

8. The term "Sundowning" refers to which of the following?*

a. The result of too much daily activity.

b. The loss of cognitive and social function caused by changes in the brain.

c. Behavior in which a person becomes more agitated and disoriented during the evening hours.

d. A state of temporary mental confusion caused by the sun setting.

9. Schizophrenia typically characterized by:*

a. Hallucinations.

b. Repetitive behavior.

c. Memory loss.

d. Socially inappropriate behavior.

10. What kind of attention is most helpful in preventing challenging behavioral outbursts?*

a. One-on-one attention.

b. Group attention.

c. Negative attention.

d. No attention.

by approvedhomeca

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